24/7 Support Services
May 19, 2021 2024-04-19 11:1524/7 Support Services
The Future is Here.
Build To Evolve.
PARTNERING FOR A JOURNEY TO CLOUD NATIVE.
24/7 Support Services
The aim of Optimisers is 24/7 Support Services offering is to support the stability, reliability, and availability of the client systems by providing 24x7x365 rapid response to any events affecting the environment and taking actions in an effective and timely manner maximizing uptime and business continuity. This offering is backed by a team of experienced professionals with vast knowledge of managing high security and high availability networks and systems in heterogeneous and hybrid network environments. Furthermore we extensively employ automation and AIOps in our support operations to not only minimize MTTR but to go one step further an pre-empt problems and take automated or manual corrective measures before the issue ever occurs. Services included in this offering are:
Reactive Support
Alert based On-Call Support Services
Weekly Reporting
Report detailing Alerts received for each client in the past week and actions taken. Weekly Environment Health Status overview and Recommendations
Proactive Support
Contact: +1-425-371-7667
Contact: +61-466-215-664
Contact: +971-5055-40519